Payment Information
At Khwalo Productions, we strive to make your shopping experience as seamless and secure as possible. Below, you will find information on our payment options, security measures, and refund policies.
Payment Options
We accept the following payment methods:
EFT (Electronic Funds Transfer): You can make a payment directly into our bank account. Please note that payment must be made in South African Rands (ZAR).
Credit/Debit Card: We accept Visa, Mastercard, and American Express credit/debit cards.
PayPal: You can also make payments using your PayPal account.
Security Measures
We take the security of your personal and payment information seriously. Our website uses:
SSL Encryption: Our website is secured with a 256-bit SSL encryption, ensuring that your data is protected.
Secure Payment Gateway: Our payment gateway is PCI-DSS compliant, ensuring that your payment information is secure.
Refund Policy
We strive to provide high-quality products and services. However, if you are not satisfied with your purchase, you may be eligible for a refund or exchange.
Refund Conditions: Refunds will only be considered for defective or damaged products, or if the product does not match the description.
Refund Procedure: To initiate a refund, please contact us within 7 days of delivery, providing a detailed description of the issue and photos of the product.
Delivery and Shipping
We strive to deliver your products as soon as possible. Please note that delivery times may vary depending on your location.
Shipping Costs: Shipping costs will be calculated based on the weight and dimensions of the product, as well as the shipping destination.
Contact Us
If you have any questions or concerns about our payment information, please contact us at:
Khwalo Productions
Pimville Zone 1, Soweto
Johannesburg, South Africa
info@khwaloproductions.co.za